- Can I cancel anytime?
- Yes. Cancelling takes two clicks in the customer portal, linked from your settings. You keep Pro until the end of the period you already paid for, then the account drops to free. There is no cancellation fee and no phone call.
- What happens to my data if I downgrade?
- Nothing is deleted. That is the canonical rule: billing state never destroys data. Extra accounts, cards, loans and scenarios stay visible and keep counting in your history. They simply become read-only, and forecast views clamp back to 30 days until you upgrade again.
- When does the beta end?
- The open beta runs until 31 October. Until then every account has full Pro access at no cost and no card is collected.
- Do early users really get 50% off?
- Yes. Every account created during the beta is flagged as an early user, and the 50% discount for the first 12 months is applied automatically at checkout: $5 CAD a month or $39.50 CAD for the first year in Canada, and $3.50 USD a month or $29.50 USD for the first year in US dollars. You do not need a code.
- Which currency am I charged in?
- Canadian visitors are billed in Canadian dollars at $9.99 CAD a month or $79 CAD a year. Everyone else, including the United States, is billed in US dollars at $6.99 USD a month or $59 USD a year. You can switch the displayed currency on this page, and the currency you sign up in is the currency you stay billed in.
- How does the free trial work?
- Pro starts with 14 days free. A payment method is collected upfront, and a reminder email goes out 3 days before the first charge. Cancel before the trial ends and the trial simply stops without charging you.
- What if I want a refund?
- Cancel anytime to stop future billing. If something went wrong with a charge, email lastwellfinancial@gmail.com and we will sort it out, including goodwill refunds.